Frequently Asked Questions
Everything you need to know about your next jewelry obsession.
What materials are used in Mejuri jewelry?
We use high-quality, responsibly sourced materials including 14k solid gold, sterling silver, gold vermeil, and ethically sourced diamonds and gemstones.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Expedited options are available at checkout if you need your pieces sooner.
What is your return policy?
We offer a 30-day return policy for most items in their original condition. Please note that personalized or engraved pieces are final sale.
Does my jewelry come with a warranty?
Yes, every Mejuri piece is covered by a 2-year warranty that protects against any manufacturing defects.
How should I care for my gold vermeil pieces?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your jewelry in its original pouch when not in use and clean gently with a soft cloth.
Do you offer international shipping?
Yes, we ship to over 20 countries worldwide. Shipping costs and delivery timelines vary depending on your location.